Edmonton Airport Passengers Info

Welcome to Edmonton International Airport (YEG). We’re committed to making your journey as smooth and enjoyable as possible. This comprehensive guide will help you navigate our airport with ease, from planning your trip to boarding your flight.

Before Your Flight

Check-in Procedures

At YEG, we offer multiple check-in options to suit your needs:

Online Check-in: Many airlines provide online check-in, typically opening 24-48 hours before departure. This convenient option allows you to select your seat and print your boarding pass from home or your hotel. Some airlines also offer mobile boarding passes for quick access.
Airport Check-in Counters: Our spacious check-in hall houses counters for all airlines operating from YEG. These generally open 2-3 hours before international flights and 1-2 hours before domestic flights. We recommend arriving with plenty of time to complete the process stress-free.
Self-Service Kiosks: For a quicker check-in experience, use the self-service kiosks located in the check-in area. These user-friendly machines allow you to check in, select your seat, and print your boarding pass in just a few minutes.

Baggage Information

Understanding baggage rules can save you time and potential fees:

Carry-on Luggage: Most airlines allow one piece of carry-on luggage and one personal item (such as a laptop bag or purse). Size and weight restrictions vary by airline, but a common limit is 55 x 40 x 20 cm and up to 10 kg. Always check with your specific airline for their latest policies.
Checked Baggage: Allowances for checked baggage depend on your ticket type and destination. Generally, economy class passengers are allowed one piece of checked luggage weighing up to 23 kg, while business class may allow two pieces. Always verify the exact allowance with your airline.
Oversize and Special Items: If you’re traveling with large sports equipment, musical instruments, or other special items, contact your airline in advance. Many require pre-booking for such items, and additional fees may apply.
Prohibited Items: For everyone’s safety, certain items are prohibited in both carry-on and checked baggage. These include explosives, flammable substances, and certain sharp objects. A full list is available on our website and at check-in counters.
Left Luggage: The airport offers a left luggage service if you want to explore Edmonton without your bags. It’s located on the Arrivals level.

Security Screening

Our top priority is ensuring the safety of all passengers. Here’s what you need to know about our security procedures:

Security Checkpoints: After check-in, proceed to the security screening area. Here, both you and your carry-on items will be screened. To expedite this process:

Have your boarding pass and a valid ID ready.
Remove large electronic devices (like laptops and tablets) from your bag.
Place liquids in a clear, resealable plastic bag.
Remove outerwear, belts, and shoes if requested.

Liquids, Aerosols, and Gels (LAGs): The 100ml rule applies here. All liquids must be in containers of 100ml or less, placed in a single, transparent, resealable plastic bag with a maximum capacity of 1 liter. Exceptions are made for medications and baby food, but you may need to prove their necessity.

Advanced Imaging Technology: We use state-of-the-art body scanners that respect your privacy while ensuring thorough security checks. If you have any concerns or medical conditions that may affect screening, please inform our staff.

Passport and Visa Requirements

Ensuring you have the correct documentation is crucial for a hassle-free journey:

Passport Validity: For international travel, your passport should be valid for at least six months beyond your planned stay. Some countries have specific requirements, so check well in advance.
Visa Information: Depending on your nationality and destination, you may need a visa. We recommend checking visa requirements at least a month before travel. For trips within Canada, citizens typically only need a valid ID card.
Useful Resources: Visit the Canadian government website or your home country’s foreign office site for the most up-to-date travel document information.

At the Airport

Terminal Layout

YEG features a single main terminal with two concourses:

Concourse A: Used by Air Canada, WestJet, United Airlines, and others.
Concourse B: Used by Flair Airlines, Delta Air Lines, and others.

The concourses are connected within the main terminal, making navigation straightforward.

Accessibility

The terminal is fully accessible, with elevators connecting all levels. Our staff are always ready to assist passengers with reduced mobility.

Transportation

YEG offers good public transport connections to the city center (bus, taxi, ride-share). Research the best option for you.

Airport Facilities

We offer a range of facilities to make your time at the airport comfortable and productive:

Dining Options: From quick snacks to sit-down meals, we have something for every taste. Try Avalon, Boston Pizza, or OEB Kitchen & Bar for a variety of cuisines. Most eateries are open from early morning until the last evening flight.
Shopping: Our duty-free shop offers a wide range of perfumes, cosmetics, and local specialties. For reading material or last-minute travel essentials, visit our convenience stores located throughout the terminal.
Fast Track: For a fee, you can use the Fast Track service to bypass long security queues. It might be worth it during peak travel times.
Wi-Fi and Charging: Stay connected with our free Wi-Fi service, available throughout the terminal. Look for charging stations near seating areas to keep your devices powered up.
Banking and Currency: ATMs and currency exchange services are available in the arrivals area and near the check-in counters. Major credit cards are widely accepted throughout the airport.

We hope this expanded information helps you prepare for a smooth and enjoyable experience at Edmonton International Airport. Remember, our friendly staff are always on hand to assist you with any questions or concerns you may have during your journey.

Popular Flights

Here are the most popular flights from Edmonton International Airport (YEG):

Domestic Flights: YEG to Calgary, Vancouver, Toronto, Winnipeg, Saskatoon, and more.
International Flights: YEG to Las Vegas, Phoenix, Cancun, Mexico City, Orlando, and other destinations.

YEG offers a wide range of destinations, with a total of 50+ non-stop routes to 15+ countries. The main airlines operating from this airport include Air Canada, WestJet, Flair Airlines, and others.

The busiest day for flights from YEG is typically Friday, with an average of 20 daily departures. The first flight of the day is typically to Calgary, departing at 05:30, while the last flight is to Vancouver, departing at 22:30.

For travelers looking for deals, it’s possible to find low-cost flights from YEG to various destinations, with prices starting from $50 for one-way flights to cities like Calgary and Vancouver.